After graduating from the University of Albany with a bachelor’s in Biology, I decided to get into insurance. My career started with a successful State Farm Agent in Catskill, and after two years I was selected to open my own office in Delmar. After owning my own State Farm office for two years, I decided to branch out on my own and go independent. I learned how to put the customer’s needs first and gained a unique perspective on both personal and business insurance due to my experience in both a captive and independent agency.
I believe that everyone from a single-vehicle household to multimillion-dollar businesses deserves to know the options available to them and allows them to choose the protection that they are comfortable with. Using this needs-based approach I have helped hundreds of individuals, families, and businesses understand the protection that they need in the Capital District. I am looking forward to continuing to help the community by working with the best carriers and helping people get the protection they deserve.
An Independent Advantage
We are Independent Agents in Delmar, New York, free to choose the best carrier for your insurance needs. We do not work for an insurance company; we work for you. We work on your side when you have a loss and follow through to see that you get fair, prompt payment and service. Max Ross Insurance Agency represents a carefully selected group of financially strong, reputable insurance companies. Therefore, we are able to offer you the best coverage at the most competitive price.
What is an Independent Insurance Agent?
When you decide to buy a car, you wouldn't purchase the first one you see. What if one day the automobile industry decided to make only one type of car, one make and one model. You wouldn't have a choice!
The same situation holds true for insurance. You need insurance to drive a car, to purchase a house, to protect your family's financial future and to run a small business. But if there was only one insurance company that offered only one type of insurance, you wouldn't have a choice. The only solution would be going to that one company.
With an independent insurance agent, you have choices. Independent agents are not tied to any one insurance company. One of the advantages of using an independent agent is that he or she works to satisfy your needs. You are using an expert for an important financial decision.
An independent agent has several companies that he or she can approach to get you the best coverage at the best price. And your independent agent will know the companies with the most efficient claims departments to recover your losses as quickly as possible.
When you buy insurance, you want an advocate who will properly assess the risks you face and give you an objective analysis of the marketplace, because it's up to you to make the final choice.
Erie Insurance J.D. Power Award for Home Insurance Claims
Erie Insurance is #1 in Customer Satisfaction with the Home Insurance Claims Experience
Disclaimer: For J.D. Power 2023 award information, visit jdpower.com/awards